Dunama Hotel & Casino privacy policies

The Dunama Hotel & Casino collects information from guests who visit our official website in order to provide you with a service that meets your needs.

The information may be used to:

  1. Complete reservations or information requests.
  2. Purchase services or products.
  3. Make registrations or subscriptions.
  4. Respond to communications that are sent, for example: surveys, booking confirmations, offers.
  5. Complete requests for services we offer.
  6. Work with third parties, including collecting public usage information from social event websites, to help us better understand your interests and provide a more personalized service.
  7. Facilitate the transmission of a message to a friend’s email address.

The type of information that is of a personal nature may include: name, personal and/or business address, email address, phone number, credit card information, date of birth, gender, children’s ages, lifestyle information, i.e. type of room preference, activities or tours of interest and any other information necessary to satisfy the customer.

As a customer you should note that, to protect your banking information, you should not include credit card related information in communications such as email unless specifically requested to complete the reservation process or a transaction on the official Dunama Hotel & Casino websites.

Collection and Use

Dunama Hotel & Casino is fully committed to providing you with information regarding the collection and use of information provided both from visitors and from the web site. As a matter of practice, we do not request information unless it is necessary or intended for use.

You are free to choose not to receive commercial mailings or surveys related to Dunama Hotel & Casino by contacting us. You will always have the option to opt out or to decide what type of communications you would like us to send you. However, doing so may affect certain operations, for example, not providing your name may prevent the processing of reservations.

Processing and Disclosure

In most cases, the information you provide to us is incorporated into our local database. The Dunama Hotel & Casino does not sell, rent or grant physical possession of its database to third parties outside the Hotel system.

Notwithstanding the foregoing, Dunama Hotel & Casino may disclose your personal information to others in the following situations:

  • When we have your consent.
  • In those situations in which it is necessary to transfer your personal data in order to offer you the products or services you desire.
  • In the event that Dunama Hotel & Casino merges with or is acquired by another company.
  • To comply with legal or regulatory requirements and obligations under applicable law or as a result of a court order or subpoena.
  • In cases of emergency such as to save the life, preserve the health or property of a person.

In the event that Dunama Hotel & Casino shares information on the above terms, we will endeavor to limit the scope of the data provided to what is necessary to perform the specific function. Unless precluded by legal process, we will ask third parties to protect your information and to comply with applicable personal data protection laws and regulations.


As part of our commitment to keep you informed, we may send you correspondence or e-mails, communicate by telephone or otherwise to notify you of new products and services, as well as upcoming special offers, events, enhancements or other pertinent information that may be of interest to you.

You have the option to opt out of receiving all such communications from Dunama Hotel & Casino, either by following the instructions included in our e-mail or other communications or by contacting us directly. Our intention is to keep all of our guests and visitors informed and also to enable them to take advantage of the benefits and strategic business partners.

Access to personal information

In order to ensure that your information is accurate and up to date, we encourage you to regularly review and update such information as appropriate (for example, in the event of a change of address or e-mail address or in the event that you wish to add other means of communication for us to contact you).

In an effort to prevent unauthorized disclosure of your information, you may be asked to provide proof of identity (or other verification material) along with the completed access request form.


Dunama Hotel & Casino does not seek to obtain nor does it wish to receive information directly from minors. However, we are not always able to determine the age of persons accessing and using our websites.

In the event that a minor (defined in accordance with the criteria set forth in applicable law) provides us with his or her information without the consent of his or her parent or guardian, we ask the parent or guardian to contact us and request that we delete this information and unsubscribe the minor from future marketing communications.


If you have any questions or suggestions regarding our information privacy practices, with respect to this Privacy Statement, or if you wish to update, modify or opt-out of marketing communications from Dunama Hotel & Casino, you may contact us in any of the ways listed below: